Premier Equipment is a full-service John Deere dealership serving agriculture, lawn care, commercial grounds, and compact construction customers across Southeastern Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

**  This will be an approximately 16 month assignment.  The position could be located at any of our 20 locations across Ontario.  **

As a Corporate Service Coordinator, you will support the Service Department by helping execute strategic business and marketing initiatives, maintaining accurate job pricing and setup rates, and ensuring efficient workflows across the organization. You will also manage internal work orders, claims, and policy communication while providing ongoing support and development for service team members. Overall, the position helps drive operational efficiency, accuracy, and customer satisfaction within the Service Department.

• Assist with the executing tasks and assignments related to the Service Department Strategic Business and Marketing Plan for the organization.
• Assist with monitoring individual annual Service Department goals and budgets for the entire organization, in alignment with the organization’s financial and operational objectives.
• Invoice and complete work orders related to our internal customer(s) (RECON, PDI/Set-up, etc.).
• Assists with developing, communicating, and monitoring effective Service Department policies and processes to ensure internal and external customer satisfaction as well as Service Department efficiencies.
• Build and maintain Premier’s Standard Job Pricing database in the dealer business system including our internal set up rates to provide maximum efficiency and customer satisfaction both internal and external.
• Communicates changes/additions of job codes with necessary personnel within the organization.
• Maintain and monitor Premier’s setup rates to ensure accuracy for the sales and service department.
• Submit and manage damage and shortage claims as needed.
• Assist with and provide employee development activities for the Service Departments.
• Support the coordination and facilitation of regular service department team meetings.
• Provide support to service department team members as required.

• 3+ years’ experience in a Service Department and or Parts Department operations.
• Understands the service software in the dealer business system.
• Ability to work with queries and create excel reports.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to write and speak effectively to individuals and groups.
• Attention to detail.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

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At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)